Privacy Policy

Effective: January 2026. Last updated: May 2026.

1. What We Collect

When you submit a contact form on this site, we collect your name, email address, and the message you write. We also collect standard server logs including your IP address, browser type, and the pages you visit. We do not collect payment information.

2. How We Use It

We use form submissions solely to respond to your inquiry. Server log data is used for site security and basic analytics. We do not use your information for marketing without your explicit consent.

3. What We Do Not Do

We do not sell, rent, or share your personal information with third parties for commercial purposes. We do not use your email for advertising. We do not share your data with locksmith companies or referral networks.

4. Service Providers

This site is hosted on servers managed by Cyticx. Form submissions may be logged through a lead management system for internal tracking only.

5. Cookies

This site uses minimal session cookies for form processing only. We do not use advertising cookies, tracking pixels, or third-party analytics scripts.

6. Data Retention

Contact form submissions are retained for up to 24 months unless you request deletion. Server logs are retained for 90 days.

7. Your Rights (California Residents - CCPA)

California residents have the right to request access to, correction of, or deletion of personal information we hold. To make such a request, contact us through the contact page. We do not sell personal information as defined under the CCPA.

8. Security

We use industry-standard security practices for data transmission (HTTPS/TLS). However, no internet transmission is completely secure.

9. Children

This site is not directed at children under 13 and we do not knowingly collect information from children.

10. Changes

We may update this policy periodically. The effective date above will reflect the most recent revision.

11. Contact

For privacy questions, use the contact page.